Support

The fastest support channel for all 18 products: prakshatechnologies@gmail.com

Before emailing

• Check our status page — if your problem is on the list, we already know.
• If your API key isn't working, try GET /account on the product's endpoint with Authorization: Bearer <key> — the response tells you the key's tier, status, and remaining quota.
• If the JSON response says "rate limit", you've hit either our per-minute throttle or an upstream API's throttle. Wait the indicated time and retry.

Issue templates

"I paid but didn't get an API key": include the Dodo transaction ID (find it in the receipt email), the product slug, and the timestamp of payment.

"A tool is returning wrong data": include the exact tool name, arguments, and the response you saw. We forward most errors to the upstream maintainer when applicable.

"I want to cancel": use the Dodo customer portal link returned from GET /account's portal_url field — self-service, immediate.

Issue tracking

Bug reports + feature requests live on each product's GitHub issues page. Browse them at github.com/guptaprakhariitr.

Response time

Solo: ~48h. Team: ~24h. Pro: ~12h. (These are best-effort, no contractual SLA at this stage.)